Keynote speaker on branch transformation.
Founder and ex-Chairman of Allen International
Michael has over 30 years experience in financial services and as Founder and CEO of Allen International has worked for over 350 banks around the world. Michael is recognised as the leading authority on branch development in branding and retail design and was the originator of the ‘ Kit of Parts ‘, a modular system that banks around the world have adopted to give greater flexibility and reduced costs to their branch network. Having built his business to be one of the most successful global agencies it was acquired by Accenture in 2016, a true testimony to the strength of expertise and creativity that has now enabled Accenture to grow its existing client network and acquire others
Having now set up Michael Allen & Partners with the best in class senior directors from previous companies he is in a position to offer a bespoke service to a selected number of banks given the current climate and present pandemic.
He has recently published a book “ A Total Bunch of Bankers “ on the future and importance of branches and how the customer experience, branding, staff training, digital communications all help to achieve the ultimate goal of making retail branches fit for purpose, exciting and profitable environments.
The Original Allen International - Reborn!
Advisors to the banking industry on branch transformation. Offering consultancy on individual issues within the branch network or managing the development and design of a new brand or retail concept from start to finish.
Having worked with over 350 banks worldwide over the last 30 years, we can provide unique advice on digital and physical branch networks to maximise the customer journey in the most cost effective way